1.Please check whether your Intel and NVIDIA graphics cards are working properly.
Search for Device Manager in the taskbar and open it-- open the Display adapters.


If GPU status icon differs from the screenshot,the graphics card is abnormal.
NVIDIA GPU error:Reinstall NVIDIA driver.
Intel GPU error:Contact laptop aftersales.
2.Please check whether your NVIDIA graphics card driver version meets the requirement.
How to check graphics card driver version:
right-click the taskbar of your PC – Task Manager – Performance – GPU(NVIDIA)

3.Please upgrade the software to version 1.9 or above.
How to check software version:

Download the latest one from the official PandaScanner Website.
4.If the issue remains,please share your remote access(Teamviewer or Anydesk)