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Ting Ren
renting@freqtek.com
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Interlaced/interfering Scanning Rod
Published August 26th, 2026 by Ting Ren
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Insufficient memory space
Published September 23rd, 2026 by Ting Ren
1. Open Task Manager.Close other heavy programs,leave only the scanning software running. 2. Open Task Manager.Disable other startup programs,only keeps PAServer enabled. 3. Check and finished all Windows system updates. 4. Open Control Panel and uninstall unnecessary software. 5. Restart the computer. 6. If the issue remains,please contact your com
Scanning delay
Published September 23rd, 2026 by Ting Ren
1. Check if your computer is charging and whether the port is loose. 2. Check if your computer battery is below 30%. 3. Check if your computer battery level is rising. 4. Open TaskManager.Check if your CPU speed drops below 3.6GHz while scanning. operate method:Right-click the taskbar of your PC-- Task Manager-- Performance-- CPU-- Speed 5. If the i
What‘s the Difference between Smooth and Fidelity?
Published September 11th, 2025 by Ting Ren
Q: What‘s the difference between Smooth and Fidelity in Post-processing Data? A: Smooth Mode: the processed model surface looks smoother and more even. Fidelity Mode: the surface is slightly rougher but more realistic. In the current software version: the difference between Smooth and Fidelity isn’t very noticeable. Fidelity won’t feel rough or
Safe & Easy Data Migration: Transfer All Your Scans to a New PC | Backup&Restore
Published July 29th, 2026 by Ting Ren
Back up/Restore
Published August 26th, 2026 by Ting Ren
When replacing your computer and wishing to retain your scanned data,you can back up the data locally or to a USB drive, and then use therestore function to recover it. Your browser does not support HTML5 video.
Software Crash
Published September 23rd, 2026 by Ting Ren
1. Please check whether your Intel and NVIDIA graphics cards are working properly. Search for Device Manager in the taskbar and open it-- open the Display adapters. If GPU status icon differs from the screenshot,the graphics card is abnormal. NVIDIA GPU error:Reinstall NVIDIA driver. Intel GPU error:Contact laptop aftersales. 2. Please c
Obtaining Edentulous Bite Registration via Impressions: Alone Bite Scanning
Published May 21st, 2026 by Ting Ren
Import Data into Scanbody Database
Published August 27th, 2026 by Ting Ren
By importing the scan body data into the preset data library, the subsequent scans of the same model no longer require full-profile scanning--just use the completion function for one-click replacement to obtain an accurate digital scanbody model.
AI X-Ray Analysis in PANDACenter
Published July 29th, 2026 by Ting Ren
Built-in Screen Recording! How to Record Your Scans Directly in Software
Published July 29th, 2026 by Ting Ren
Implant-Scanning method of the scan body
Published July 29th, 2026 by Ting Ren
Local import feature
Published August 26th, 2026 by Ting Ren
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Cloud Data Synchronize Feature
Published August 26th, 2026 by Ting Ren
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Scan Body Auto-Matching
Published August 27th, 2026 by Ting Ren
No need to capture the entire scan body.The system automatically matches it upon pausing or completing the scan.The scan body turning yellow indicates a successful match.
Backup/Restore
Published August 27th, 2026 by Ting Ren
When replacing your computer and wishing to retain your scanned data,you can back up the data locally or to a USB drive, and then use the restore function to recover it.
Rescanable Case Settings
Published August 26th, 2026 by Ting Ren
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How to set 50-series Card
Published September 29th, 2025 by Ting Ren
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Scan Lagging
Published September 23rd, 2026 by Ting Ren
1. please check whether PAS status show blue. 2. Check if AI function is on for intraoral scan.Click to enable it on scanning page if off. 3. Check if you haven't calibrated for a long time.If so,calibrate it firstly. 4. Check if your computer is charging and whether the port is loose. 5. Check if your computer battery is below 30%. 6. Check if your
Scanning of Mesial and Distal Surfaces
Published October 22nd, 2025 by Ting Ren
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How to open the "Dynamic Bite Check"?
Published September 11th, 2025 by Ting Ren
Q: How to open the “Dynamic Bite Check”? A: Click “Create Order”. Open the “Advanced Mode”. Find the “BiteMode”. Click the “Dynamic Bite Check”.
How to connect PandaP2/P3 with Laptop
Published March 23rd, 2025 by Ting Ren
Q: How to connect my PandaP2/P3 with my laptop? A: Please refer to the following picture to connect the scanner with the laptop.
How to make the account unsearchable？
Published September 21st, 2025 by Ting Ren
Q:How to make the account unsearchable？ A:Please login the the Cloud firstly. Here you can customize the settings how others can search for you.
Comparison
Published September 25th, 2025 by Ting Ren
Here is a video about the “Comparison”,and you will know how to use it.
What‘s the Difference between Fast and Quality ？
Published September 11th, 2025 by Ting Ren
Q: What‘s the difference between Fast and Quality in the Scan Mode? A: Fast Mode：scan data is made of many clustered points. Advantage: low computer requirement, fast scanning. Characteristic: lower data density, less even details. Quality Mode： scan data is made of many small triangles stitched together. Advantage: much more det
Lab Couldn't Receive Case
Published September 19th, 2025 by Ting Ren
Q: Why can’t the Lab receive case? A: 1. Check whether the clinic and lab case-receiving account are in the same server region. 2. Check whether the lab fill in the account information. 3. Check whether the lab’s account is registered as a Lab account. 4.Check whether the clinic successfully uploaded the data and selected the correct recipient when
Activate the scanner
Published August 20th, 2025 by Ting Ren
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Suction Denture Scan
Published October 22nd, 2025 by Ting Ren
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Rescanable Cases Settings
Published October 22nd, 2025 by Ting Ren
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What's the Difference between Free and Restricted?
Published September 11th, 2025 by Ting Ren
Q: What's the difference between Free and Restricted in the Only scan data in the mounting direction? A: Freedom Mode: Allows customers to freely dig holes without restricting scanning direction. Operation is more flexible and suitable for customers who find “Restrict” is difficult. Restrict Mode: A cylindrical 3D space is created by making a
Single Tooth Implant
Published October 14th, 2025 by Ting Ren
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What's keep holes？
Published September 12th, 2025 by Ting Ren
Q: What's “Scanning process data to keep holes” and “Post-processing data to keep holes”? A：Our software can detect and mark small unscanned gaps as blue holes; you can choose whether to have these holes filled automatically. Scanning process data to keep holes: It means that after scanning stops, the software will not automatically fill any
Does Panda offer DSD?
Published September 21st, 2025 by Ting Ren
Q: Does Panda offer Digital Smile Desgin feature? A: Yes. Our mobile app Pandaunion provides Digital Smile Desgin function. Please refer to the attached video for detailed instructions. The app automatically creates lip-motion videos from facial photos, offering a helpful reference for dentofacial design.
Rest- Full-Arch Preparation Cases
Published September 25th, 2025 by Ting Ren
Rest- Full-Arch Preparation Cases
Online Preview
Published August 22nd, 2025 by Ting Ren
Clinic or Lab obtain the patient's 3D digital dental model through Freqty Cloud. This model needs to be easily shared with patients, other labs, or viewed across different devices within the clinic. Generate a QR code. Patients or doctors can simply scan the QR code with a mobile phone or tablet computer to view 3D dental model without installing Pa
PandaCAD Installer
Published March 23rd, 2025 by Ting Ren
Please click the following icon to download the PandaCAD. PandaCAD Installer
Calibrator Cleaning Guide
Published August 22nd, 2025 by Ting Ren
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How to Set 50-series NVIDIA Card
Published September 28th, 2025 by Ting Ren
Settings and important notes for the PandaCenter 1.8.2 when using 50-series NVIDIA graphics cards. I. Prerequisites None-50-series GPUs require driver version 576.02 or above 50-series GPUs require driver version 581.57 or above Laptop ： https://www.nvidia.cn/drivers/details/253199/ Desktop PC: https://www.nvidia.com/en-us/drivers/details/2573
Local import feature
Published October 14th, 2025 by Ting Ren
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